Privacy Policy

Introduction

LicenseFlow ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our Shopify application.

Information We Collect

From Merchants:

• Shopify store information (store name, domain, email)
• Product and variant data
• Order information for fulfillment purposes
• Email configuration settings
• Billing and subscription data

From Customers (End Users):

• Order details (name, email) for delivery purposes
• Purchase history related to digital products

How We Use Your Information

• Process and fulfill digital product orders
• Send license keys and access credentials to customers
• Provide customer support
• Improve our services
• Send important service updates
• Process billing and subscriptions

Data Storage and Security

• All data is stored securely using industry-standard encryption
• We use secure HTTPS connections for all data transfers
• Access to data is restricted to authorized personnel only
• Regular security audits and updates

Data Retention

• Merchant data is retained while the account is active
• Order and delivery logs are retained for 12 months
• Upon account deletion, all data is removed within 30 days

Third-Party Services

We may share data with:

• Shopify (as required for app functionality)
• Email service providers (for delivery)
• Payment processors (for billing)

Your Rights

You have the right to:

• Access your personal data
• Request data correction
• Request data deletion
• Export your data
• Opt-out of marketing communications

Contact Us

For privacy concerns, contact us at: support@licenseflow.app